Portal
SELBSTDENKER Frameworks 5.1 features a variety of important basic functions and can furthermore be individually adjusted to your demands and growth. The SELBSTDENKER Portal Solution is based on SELBSTDENKER Frameworks 5.1 and forms the connection between the areas content and commerce. In the latest past, portals form the most important link between coordination and communication in many areas, and found their place in the front-end- as well as the back-end platforms. SELBSTDENKER Frameworks 5.1 can be used for Business-to-Employee (B2E), Business-to-Business (B2B), Business-to-Consumer (B2C) and Business-to-Government (B2G).
Target-oriented and Personalized
SELBSTDENKER Frameworks 5.1 offers the possibility to create a platform which creates target-oriented definitions and works quickly and economically. The user gets personalized features and content offers which link communication and content together and improve interaction activities. This enables the user to use the site to his convenience. He can participate in chats and forums in order to get information, he can publish own contents for other users. For the user there are multiple attractive possibilities to customize his individual area, he even could adjust his personal layout.
Customer Relations
SELBSTDENKER Frameworks 5.1 offers a variety of different tools and functions in order to enable you to design the customer relations features in a comfortable and intuitive way. Through to the interactivity with SELBSTDENKER Frameworks you can get valuable information about users and use them appropriately. Thus, you can improve the utilization intensity, achieve optimal traffic and a consistent layout.
Tracking
SELBSTDENKER Frameworks 5.1 provides an implicit tracking. This means, the system ÒwatchesÓ when and how often a customer goes online and what subjects he is interested. The system then evaluates these data and gives you important information for your individual customer care.
Multi-Site
Because of the multi-site functionality of SELBSTDENKER Frameworks 5.1, the solution offers you to create different sites for different target groups. No matter, whether you need a restricted area for special employees or for a specific age group: you can create an individual layout, individual functions and individual information for the specific target group. With this feature you can achieve the highest employee integration or the best customer loyalty.
Intranet / Extranet
SELBSTDENKER Frameworks 5.1 offers the ideal solution for your Intranet and Extranet. All in-house processes can be displayed, eLearning offers you the possibility to inform your employees constantly about news etc, eConferencing and Knowledge-Management can be integrated. The Content Management takes care that information are quickly available and actual and are stored permanently.
Why not offering your field service the latest information about products, maintenance papers or contracts online? Provide them with online management support.
Control the allocation of resources such as beamers or meeting rooms over the Intranet.
Create a close relationship with your business partners and suppliers and use the possibilities of modern technology for your purchasing department or catalogue orders.
